What This Privacy Policy Covers
When you open an account with us, we collect the information needed to verify your identity, process your payments, and keep your account secure. This includes your name, contact details, and transaction records tied to your bKash, Nagad, or Rocket wallet. We also collect device and
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session data — browser type, IP address, and login timestamps — to detect unusual activity and protect your account from unauthorised access. We do not sell your personal data to third parties. Payment data linked to your bKash or Nagad wallet is used solely to process
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deposits and withdrawals and to meet any verification requirements applicable in your region. Data shared with payment processors is limited to what those processors need to complete the transaction. Your information is stored on secured servers and access is restricted to authorised personnel only. Retention periods
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vary by data type: account records are kept for as long as your account remains active and for a period after closure as required by applicable rules. You may request a copy of your data or ask us to correct inaccurate details by contacting our support
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team. Availability of certain features and data rights depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.